Conflict Coaching in Educational Development: An Interdisciplinary Approach to Difficult Consultations and Beyond

Session Time and Location

Date:
Wed, 6 Jun 2018
Time:
Time:
9:15am to 10:45am
Room: Room:
Dunwoody A
Session Track
Session Format

Speaker(s)

This paper extends Little and Palmer’s Coaching Framework (2012) and Jones and Brinkert’s Conflict Coaching Framework (2008) to construct an interdisciplinary model for conflict coaching in educational development contexts, from consultations to workshop facilitation. It examines the efficacy of the model through qualitative research based on the results of longitudinal surveys of faculty and educational developers who have used the model to manage conflicts in higher education settings. Based on the results of the study, it makes recommendations for improvements to the model for future use.

 

  • Session References +

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    Fisher, Roger; Ury, William (1984). Patton, Bruce, ed. Getting to yes : negotiating agreement without giving in (Reprint ed.). New York: Penguin Books. 

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    DiPietro, M. & Huston, T. (2009). A Theory and framework for entangled consultations: Using case studies to find common ground. Journal on Centers for Teaching and Learning, 1, 7-37.

    Jones, S. J., & Brinkert, R. (2008) Conflict Coaching: Conflict Management Strategies and Skills for the Individual.

    Raines, S. (2013). Conflict Management for Managers: Resolving Workplace, Client and Policy Disputes. San Francisco, Jossey-Bass.

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