Conflict Coaching in Educational Development: An Interdisciplinary Approach to Difficult Consultations and Beyond
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This paper extends Little and Palmer’s Coaching Framework (2012) and Jones and Brinkert’s Conflict Coaching Framework (2008) to construct an interdisciplinary model for conflict coaching in educational development contexts, from consultations to workshop facilitation. It examines the efficacy of the model through qualitative research based on the results of longitudinal surveys of faculty and educational developers who have used the model to manage conflicts in higher education settings. Based on the results of the study, it makes recommendations for improvements to the model for future use.