Looking Externally to Evolve Internally: A Centre Survey

Session Time and Location

Wed, 6 Jun 2018
2:00pm to 3:00pm
Room: Room:
Oakwood A
Session Track
Session Format

Changing roles and expectations have led to increasing pressures for teaching and learning centres to assess their impact (Hines, 2017). While workshop attendance and satisfaction ratings provide preliminary data, garnering stakeholders’ deeper and richer insights through narrative and perceptions can enrich centre and institutional priorities development and decisions (Grabove et al., 2012). 

This session will share results from a centre survey and review, exploring diverse perceptions of the unit’s value, effectiveness of its events and programs, barriers to participation, and notable practices and ideas. Session participants will analyze trends, discuss applications in their own contexts, and critique methodology.

  • Session References +

    Biggs, J. (2001). “The reflective institution: Assuring and enhancing the quality of teaching and learning”, Higher Education, 41, pp 221-238.

    Chalmers, D., & Gardiner, D. (2015). An evaluation framework for identifying the effectiveness and impact of academic teacher development programmes. Studies in Educational Evaluation, 46, 81–91.

    Grabove, V., Kustra, E., Lopes, V., Potter, M., Wiggers, R., & Woodhouse, R. (2012). Teaching and Learning Centres: Their Evolving Role Within Ontario Colleges and Universities. Toronto, Canada: Higher Education Quality Council of Ontario Retrieved from http://www.heqco.ca/SiteCollectionDocuments/TL%20Centres%20ENG.pdf.

    Guskey, T.R. (2002). "Does it make a difference? Evaluating professional development." Educational Leadership 59., 6: 45, +. Academic OneFile. Web. 15 Dec. 2011.

    Hines, S. R. (2011), How mature teaching and learning centers evaluate their services.  To Improve the Academy, 30 (20): 277–289. doi:10.1002/j.2334-4822.2011.tb00663.x

    Hines, S. R. (2017), Evaluating Centers for Teaching and Learning: A Field-Tested Model. To Improve the Academy, 36: 89–100. doi:10.1002/tia2.20058

    Kirkpatrick, D. (1996). “Great Ideas Revisited: Revisiting Kirkpatrick’s Four Level Model”, Training and Development,54-59 January.

    Plank, K.M., & Kalish, A., (2010).  Chapter 9:  Program assessment for faculty development.  In A Guide to Faculty Development Eds. Kay J. Gillespie & Douglas L. Robertson, Jossey-Bass, San Francisco.

    Wilson, M., & Ens, E. (2010). “Can we do the impossible? Evaluating for impact”, Educational Developers Caucus Winter Conference.

    Wolf, P., Hill, A., &Evers, F. (2006). Handbook for Curriculum Assessment http://www.tss.uoguelph.ca/resources/pdfs/HbonCurriculumAssmt.pdf