What does ‘student voice’ mean to students and does anyone listen to it?

Session Time and Location

Fri, 8 Jun 2018
9:45am to 11:15am
Room: Room:
Dunwoody A
Session Track
Session Format


‘Student voice’ continues to play an increasingly prominent role in higher education policy and debate. However, although ‘student voice’ has become crucial in contemporary higher education, this qualitative study answers important questions missing in literature. These include: what student voice means to the wider student body, what motivates them to express their voice, if they think they have a voice and if anyone listens to it. The paper will explore findings from a research project in which I draw upon data from focus group discussions with students and interviews with academic staff and senior academic leaders from four UK universities.
  • Session References +
    Please add your references here. Key References Faux, F., McFarlane, A., Roche, N. & Facer, K. (2006) Research publications: listening to the learner (Bristol, Future Lab Publications) Frankham J., (2015) Much Ado about Something: The effects of the National Student Survey on Higher Education: An exploratory study, British Academy/Leverhulme Freeman, R.M., 2014. Student voice: new forms of power and governance in higher education in England (2003-2013) (Doctoral dissertation, University of Birmingham). Bovill, C., Cook‐Sather, A., & Felten, P. (2011). Students as co‐creators of teaching approaches, course design, and curricula: implications for academic developers. International Journal for Academic Development, 16(2), 133-145. Harvey, L. (2003). Student feedback. Quality in Higher Education, 9(1), 3–20. Luescher-Mamashela, TM 2013, 'Student representation in university decision making: good reasons, a new lens?', Studies In Higher Education, 38, 10, pp. 1442-1456, British Education Index Little, B., Locke, W., Scesa, A. and Williams, R. (2009) Report to HEFCE on student engagement, available at: www.hefce.ac.uk/pubs/rdreports/2009/rd03_09 McLeod, J. (2011). Student voice and the politics of listening in higher education, Critical Studies in Education, 52:2, 179-189   QAA. (2012b) Outcomes from IQER: 2010-11: The student voice. Quality Assurance Agency: Gloucester. Williams J. and Mindano G. (2015) The role of student satisfaction data in quality assurance and enhancement: How providers use these data to improve the student experience, QAA, available